Privacy Policy

This privacy policy sets out how GoodMove uses and protects any information that you share when you use this mobile app/platform.

All the calls made to the customer care are recorded for quality and training purposes. In the event you place a query on our app including query with respect to our Services, applicable fees or terms of Service, You hereby expressly agree to consent to receive our responses, whether by way of telephonic calls or electronic mail, to such query and all related information with respect to our Services. For removal of doubts, related information shall include without limitation any marketing and/or commercial information. You understand and agree that such information shall in no event qualify as unsolicited commercial communication under the Telecom Unsolicited Commercial Communications Regulations, 2007 and/or due to disclosure of such information, our telephone numbers shall not qualify to be registered under the 'National Do Not Call Register' or the 'Private Do Not Call Register' in accordance with the Telecom Unsolicited Commercial Communications Regulations, 2007 or any other applicable law.

Usage of Location data:

GoodMove will collect the precise location of the user's device when the app is running in the foreground or background, if the app is allowed to access location services through permissions in the mobile OS. We use this data to enhance your use of our apps, including to improve pick-up/ drop off locations, enable safety features, and prevent and detect fraud.

We may collect the following information:

Name of the person, company, job title.
Contact information including email address.
Demographic information such as postcode, address, mobile number, login name, preferences and interests.
Use Our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information, invoices, etc.
Other information relevant to customer surveys and/or offers, app install, uninstall and other installed apps information.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to improve our products and services.
We may periodically send promotional emails, SMSs and make voice calls about new products, special offers or other information which we think you may find interesting using the email address and mobile number which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, voice, fax or mail. We may use the information to customize the website according to your interests.
You may specifically opt-out of the above in accordance with the Telecom Commercial Communications Customer Preference Regulations, 2018 or otherwise specified. In case you wish to opt out of the same, please contact us at admin@gogoodmove.com